David Prentice
Leading Sales & Marketing Expert
David Prentice is one of this country’s most dynamic sales and marketing professionals. For over twenty years, he has worked on sales, marketing and specialized customer service training projects with many of Canada-s most progressive organizations. Prior to starting his consulting firm, Dave held a variety of senior sales, sales training and sales management positions with the Xerox Corporation, both in Canada and at the Xerox International Training Center in Leesburg, Virginia. Dave has also held positions in sales, sales management and sales training with General Foods Limited and Warner-Lambert.
Dave gets the calls when clients need to understand customer service and satisfaction, personal motivation, teamwork, negotiation, strategic planning in a sales environment, leadership, key account management in a service business, consultative selling and selling at the top.
A funny, dynamic, knowledgeable, down-to-earth and witty speaker, David teaches people practical techniques they can use the next day, and people have a blast doing it!
Peak Performance
Peak performance will focus on skills, technology and strategy for personal performance. Dave will present a number of business models that will help each participant increase sales, deliver exceptional service and build loyalty with their customers.
How to Create Super Charged Service
Dave will focus on: Living the Mission Delivering value on each and every customer contact:
- Understanding Value From the customers point of view
- Knowing how the customer perceives
- Skills, techniques and strategies to positively influence the customer
How to
understand the customers needs, problems, wants, concerns- Value Model Pride in Delivery Honesty Dignity Respect Integrity
- Dealing with all types of customers in all types of circumstance and situations
- Creating a Tailored Experience
The Competitive Edge
Success in salesseldom just happens. Truly professional first-quarter sales professionals have the ability to utilize skills, technology and strategies to advance sales to a close. This seminar is about honing skills to insure a clear competitive edge.